DTR TECHNOLOGIES, LLC
Company History
Messrs. Don Moore and Tommy Shadrack founded Downtown Radio in 1963. The partnership was dissolved in 1967 when Don Moore purchased Tommy Shadrack's interest in the Company.
William K. (Bill) Parker purchased the business from Don Moore in 1971, after working with Mr. Moore for one year, four months. Bill incorporated the business in 1975.
Grant L. Mobley and William D. (Bill) Bobby purchased the business from William K. (Bill) Parker in May 2004 and changed the name to: DTR Technologies, LLC.
Growth and expansion of products, product lines, and services have prompted the Company's relocations. From 1963 to 1968, the Company was located at 20th and Broadway; in 1968 Don Moore relocated the business to 514 13th Avenue. During 1974, Bill Parker moved to the 10th and Federal location, which was the landmark until 1985 when the Company moved to its current location at 2525 West 6th Avenue.
Historically, many of the Company's milestones are associated with becoming an exchange and/or repair center for major industry participants, some are:
v 1967 Bendix Exchange Center
v 1968 Motorola Exchange Center
v 1969 Phillips Exchange Center
v 1970 Chrysler Exchange Center
v 1972 Cadillac Exchange Center
v 1973 Ford Exchange Center
v 1974 Delco Listening Post
v 1984 Delco/Bose Repair Center
v 1984 Chrysler Electronics Repair/Exchange Center
v 1987 Delco/GM Instrument Cluster Service Contract
v 1989 Alpine Five Star Warranty Service Center
v 1990 Ford EATC Remanufacturing Center
v 1995 Certified Ford Q1 Center
v 1997 Awarded Alpine & Mitsubishi Chrysler Reman. Service Agreement
v 1998 ISO 9002/QS-9000 Certification
v 1998 Cat2 Test Equipment Required in all Chrysler Service Centers
v 2001 Awarded Contract with Car Toys as Exclusive Service Center
v 2001 Awarded Harman Kardon, JBL, Infinity Service Agreement
v 2002 Phoenix Gold
v 2002 Kenwood DVD Service
v 2002 Delphi Burn Rack
v 2003 ISO 9001:2000 Certification
v 2004 Harman Music Group (DOD, Digitech, Johnson)
v 2004 Home Audio Products
v 2004 Plasma TV Pioneer, JVC, Panasonic, Sony
v 2004 Professional Music Products
v 2004 Designated a Certified Service Center for Consumer Electronics
v 2004 Joined National Service Alliance (NSA)
v 2004 Added In-Home Service Dept
v 2005 Panasonic Select Servicer
v 2005 JVC Preferred Service Center
v 2008 GE Service Council
v 2008 LG Service Council
Although other opportunities have come and gone over the years, these stand out as representative of our stature within the industry.
Much of the Company's success can be attributed to the commitment and dedication to "Same Day - Next Day" turnaround of product and service requests. Our past, present, and future goal is to provide a level of excellence that manufacturers and customers recognize as "One-of-a-Kind Service."
Today we receive products and service requests from service centers and dealers predominantly located west of the Mississippi River. We do, however, sell parts in every state, and have billed international orders in the United Kingdom, Australia, and the West Indies.
Through the years, our growth has been exciting and dynamic. There is every expectation it will continue.